Privacy Policy

Logistep AG ("Company," "we," "us," or "our"), headquartered in Zurich, Switzerland, is committed to protecting the privacy and personal data of our users, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We may collect the following types of information:

2.1 Personal Data

• Name, email address, phone number, and company name provided through contact forms or enforcement requests;
• Information related to copyright claims, including content descriptions, platform details, and URLs of infringing material;
• Communication records between you and our enforcement team.

2.2 Technical Data

• IP address, browser type and version, operating system;
• Pages visited, time and date of visit, time spent on pages;
• Referring website addresses and navigation paths.

We use the collected information for the following purposes:

• To process and respond to enforcement requests and copyright claims;
• To communicate with you regarding your inquiries and our services;
• To improve our website, services, and user experience;
• To comply with legal obligations and enforce our legal rights;
• To maintain the security and integrity of our systems.

Under the General Data Protection Regulation (GDPR) and Swiss Federal Act on Data Protection (FADP), we process personal data based on:

• Consent: When you voluntarily submit information through our forms;
• Contractual necessity: To fulfill our obligations under service agreements;
• Legitimate interests: To protect intellectual property rights and prevent piracy;
• Legal obligation: To comply with applicable laws and regulations.

We do not sell your personal data. We may share your information with:

• Platform operators (e.g., YouTube, Twitch) as part of enforcement proceedings;
• Legal authorities when required by law or to protect our legal rights;
• Service providers who assist us in operating our website and services, subject to confidentiality agreements;
• Rights holders on whose behalf we act as authorized agents.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Enforcement-related data may be retained for the duration required by applicable copyright and intellectual property laws.

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data;
• Object to or restrict the processing of your data;
• Data portability — receive your data in a structured, commonly used format;
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

Our website uses essential cookies to ensure proper functionality and analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. For more information, please refer to our cookie banner upon visiting the site.

As a Swiss company operating globally, your data may be transferred to and processed in countries outside of Switzerland and the European Economic Area. We ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and adequacy decisions, to protect your data during such transfers.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

For any questions or concerns regarding this Privacy Policy, please contact: